Software Development Engineer 2
Plivo
Wed Sep 01 2021 - Present
- Architected and implemented the front-end of Conversation Panel which supports UI of all message types from various communication channels such as Whatsapp, Chat-App and SMS.
- Built Whatsapp Rule based Chatbot flow which allows customer support agent to send automatic custom message to customer.
- Integrated logging mechanism using LogRocket tool and setup unit and integration test cases pipeline across all the apps as a outcome bugs count and QA effort reduced by 40%.